moon993804 | Stripe Developers | Page 1

tawny berryBOT Oct 25, 2023, 3:38 AM

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Hello moon993804, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• moon993804, 7 minutes ago, 6 messages

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bitter hill Oct 25, 2023, 3:42 AM

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For customer portal integration, it doesn't support only updating the subscription after the cycle ends. Any upgrade will take effect immediately. You can set whether to have proration in the Dashboard settings: https://dashboard.stripe.com/test/settings/billing/portal

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dreamy mirage Oct 25, 2023, 3:46 AM

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So I have no way for customers to update their subscription after the cycle ends? Is there no other way??

earnest jacinth Oct 25, 2023, 3:48 AM

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you can build your own feature using Subscription Schedules. It's unfortunately not a feature that is available via the Customer Portal right now. if you would like to see more support for this feature, I'd suggest writing in via https://support.stripe.com/contact/email to explain your use case/feature request as that helps the product team capture demand for prioritisation

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