clubside | Stripe Developers | Page 1

unreal tulipBOT Oct 24, 2023, 5:51 PM

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light pond Oct 24, 2023, 5:52 PM

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Do you see a Request ID in there somewhere? Should look like this --> req_abc123

patent eagle Oct 24, 2023, 5:53 PM

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Not in the recent errors of the dashboard

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light pond Oct 24, 2023, 5:57 PM

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You don't see a Request ID when you click one iof those? Is that the Stripe Dashboard? Or Wordpress?

patent eagle Oct 24, 2023, 5:58 PM

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That's the Stripe Dashboard. Let me try clicking that one. Here's how the error looks in WordPress if that matters:

light pond Oct 24, 2023, 5:59 PM

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Nah, we just need a request ID for the failed request. Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

patent eagle Oct 24, 2023, 5:59 PM

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If I click the apple pay error I pasted it comes back with "No results found". The other errors have request id.

light pond Oct 24, 2023, 6:00 PM

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Can you send me the Payment Intent ID instead?

patent eagle Oct 24, 2023, 6:05 PM

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Sorry, there is no log entry for the date and time of that error. And I don't understand how that would help as there is no Apple Pay button appearing on the site any more and no errors are being generated beyond that "Apple Validation Error" status.

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Should I just delete all of the Apple Pay connections?

light pond Oct 24, 2023, 6:08 PM

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I'm not sure. We're Stripe developers and this is a Stripe developer channel, so we generally expect people to be able to surface more information in order for us to help.

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It's possible this is an issue with Wordpress, but without more info it's hard to pinpoint where things might be going wrong

#clubside