#thomash-schedule-updated
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• thomash7851, 4 days ago, 20 messages
sinful gust
Hello thomash7851, we'll be with you shortly! Below are links to other discussio...
good bot
sinful gust
subscription_schedule.updated , as the schedule should update the current phase params when moving between phases
additional context in linked conversation
waxen gull
Gotcha. Seems like my colleague asked you to write in for a deeper investigation.
Can you provide the exact steps you took with exact requst IDs?
Like creation request for the schedule, update request etc
https://support.stripe.com/questions/finding-the-id-for-an-api-request
sinful gust
Okay so basically I:
- Created subscription schedule: evt_1O4gMOFDeLk1yF1lxAEhAZ4L , This was to create the schedule and attach it to the subscription: sub_1O4OyyFDeLk1yF1lAefR9mEX
- updated the subscriptionevt_1O4gMPFDeLk1yF1lzEcvRoj6 so there was a price change when the trial expired, today at 16:05 BST
- at 16:05 I only got the customer.subscription.updated event and not the schedule updated that I was expecting. I assume teh schedule should have updated and am confused why it hasn't
hollow siloBOT
waxen gull
I do see an event for subscription schedule update
https://dashboard.stripe.com/test/events/evt_1O4gMPFDeLk1yF1lzEcvRoj6
oh wait
that's for when you updated the schedule directly via the API
sinful gust
That was at 9:53 when I created the phases, I was expecting a second as the phase concludes
yeah exactly
languid umbra
thomash-schedule-updated
@sinful gust we're investigating, will take some time
@sinful gust okay we confirmed it's sadly a known bug where updating the current phase of a SubscriptionSchedule does not trigger that Event. We flagged it again to the product engineers but I'd recommend that you contact our support team at https://support.stripe.com/contact/email to report this bug too
sinful gust
Cool - my first bug with stripe to be fair. Thanks for clearing it up with me 🙂
languid umbra
sure thing, and sorry about the trouble. Was fun to see 3 other people on my team try to debug this and one of them go "ohhhh it's that old bug I flagged"