td2731 | Stripe Developers | Page 1

solid falconBOT Oct 24, 2023, 1:35 PM

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sterile nymph Oct 24, 2023, 1:36 PM

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ok

pastel folio Oct 24, 2023, 1:38 PM

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Can you clarify?

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What last step?

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What happens when it gets "stuck" ?

sterile nymph Oct 24, 2023, 1:39 PM

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yes so we are taken to bank where we enter credential and we also add OTP then nothing happens

pastel folio Oct 24, 2023, 1:42 PM

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What do you mean? Can you share a screenshot?

sterile nymph Oct 24, 2023, 1:47 PM

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We fixed this by contacting bank

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but in next step after OTP auth - just shows white screen and not going back to our mobile app

pastel folio Oct 24, 2023, 1:50 PM

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So it's on the bank's page then?

sterile nymph Oct 24, 2023, 1:50 PM

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then blank screen

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we are using payment element

pastel folio Oct 24, 2023, 1:52 PM

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Where does the blank screen occur

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Can you share a screenshot of that

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Is that on the bank's page?

sterile nymph Oct 24, 2023, 1:54 PM

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I need to run app and get it

#td2731