aarti3874 | Stripe Developers | Page 1

wintry tideBOT Oct 23, 2023, 6:54 PM

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ocean sequoia Oct 23, 2023, 6:55 PM

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Unfortunately there isn't an easy way to do this - the subscription part wouldn't be hard, it's the payment details that would be the problem. Right now we don't offer a way to clone/copy a Payment Method from one customer to another

tawny junco Oct 23, 2023, 6:58 PM

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I see. Thank you for your response.
1/ How can I move the subscription?
2/ Is there a secure link that I can share with the customer to accept their payment details once again?

ocean sequoia Oct 23, 2023, 7:02 PM

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To move the Subscription you'd cancel the current subscription at the end of it's current period (by updating it to set cancel_at_period_end: true and then create a new Subscription for the new Customer and set billing_cycle_anchor to the end date of the current subscription with proration_behavior: none

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If you want a way to colelct their payment details again you can use the customer portal (https://stripe.com/docs/customer-management)

tawny junco Oct 23, 2023, 7:07 PM

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Thank you. I am checking the customer portal option. If possible, please keep this thread open for a bit longer while I do that.

ocean sequoia Oct 23, 2023, 7:09 PM

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We typically close if there's been no activity (but if you need more help you can always ask in the main channel again)

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