#springfieldstore

1 messages · Page 1 of 1 (latest)

faint mirageBOT
high zodiac
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HI 👋

Do you have a question about Stripe?

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@ivory garnet please talk here

ivory garnet
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Hello

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Stripe wants proof from me whether I am really purchasing whether I am real or fake, I will send the proof to you with all the details and data and you will not force me to pay out my money and you will try to withdraw money from my account to get? This is not normal, customers order from my site themselves and then they pay via Klarna afterwards and I have to approve this via my Stripe account because Klarna approves it first and then I?, but this is not acceptable. 1 customer did not want his order and I neatly canceled that and refunded it to Klarna and now Stripe says I risk a high level? what kind of high level? I have sent you all the supporting documents, haven't I? I have also sent my purchase invoice, customers who have ordered, invoice, again from here I send all supporting documents and I want to see my money in my bank, Because of you I am now in minus 4 thousand euros! I am an honest seller and always will be

high zodiac
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I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact/

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I can only offer advice about coding with Stripe APIs

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I can't help with this

ivory garnet
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I have send many proofs and my account is not unblocked? And i dont get answer from email? My mail adres is: marchoosen@outlook.com

high zodiac
ivory garnet
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Where?

high zodiac
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I have provided the link to contact support in my last two messages

ivory garnet
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I have 8 mails send it in 2 days

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But i dont get a answer

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Is to strange

high zodiac
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Unfortunately there isn't anything I can do to help in this matter. I can only offer advice about writing code with our APIs