as_jase_12368 | Stripe Developers | Page 1

north arrowBOT Oct 23, 2023, 1:45 PM

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Hello as_jase_12368, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• as_jase_12368, 0 days ago, 21 messages
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modern heath Oct 23, 2023, 1:45 PM

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Do you have a subscription and you want to change when the billing cycle happens?

green smelt Oct 23, 2023, 1:45 PM

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yes

modern heath Oct 23, 2023, 1:45 PM

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Or are these invoices being created some other way?

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This doc may help https://stripe.com/docs/billing/subscriptions/billing-cycle#changing

Setting the subscription billing cycle date

Learn how to set the billing date for subscriptions.

green smelt Oct 23, 2023, 1:46 PM

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this checking on it

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thank

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billing_cycle_anchor cannot be later than next natural billing date (1698673718) for plan{"client_secret":null,"payment_intent":null,"payment_method":"PaymentPlan","url":"https://dev2.collegeforadultlearning.edu.au/checkout/order-received/35057/?key=wc_order_gWcdo8PBLdZ1G"}

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does this mean that i can only change the billing cycle before the billing date?

modern heath Oct 23, 2023, 1:55 PM

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Yes, unfortunately. To push it back I think you can either give the user a free trial that ends when you want to resume billing, or do something like set up a subscription schedule that starts a phase now and then ends its phase when you want the new anchor to be. Though for the schedule solution you would need to issue a credit note or something so that the user doesn't pay again immediately for the current period

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