#tomhamiltonstubber
wicked jayBOT
Hello tomhamiltonstubber, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• tomhamiltonstubber, 0 days ago, 10 messages
onyx terrace
👋 happy to help
little raptor
Aloha
onyx terrace
do you mind sharing the request ID?
onyx terrace
taking a look
for the first request using the cbtxn_xxx you should use https://stripe.com/docs/api/customer_balance_transactions/retrieve instead of retrieving the account balance
for the second request I'm not sure where you've got your IDs from but I can't seem to find them
little raptor
That ID was simply the first ID without the ccsb prefix 😉
Okay, so what I need to do is to get where the customers have topped up their accounts, and Stripe's fee for that.
The answer you gave gets me the transaction, but there is no fee for it I can find
Also, that doesn't actually seem to work either 😦 See req_mE43PE2zrZXdiv
onyx terrace
ccsbtxn_1O2FPhDQ1y5Lg5MJdcb1JVRZ is the token
cbtxn_1O2FPhDQ1y5Lg5MJH6zZLrW6 is the ID
little raptor
How would I get the ID?
Even just doing stripe.stripe.Customer.list_balance_transactions('cus_OE7TL7XHpyZ5C1') returns an empty list
onyx terrace
How would I get the ID?
Even just doing `stripe.stripe.Customer.list_balance_tr...
how did you get the ccsbtxn ID?
little raptor
Going through the Dashboard
onyx terrace
I'm not sure what's your integration path here
little raptor
I basically need to get an itemised list of all the Bank Transfers with the fees Stripe charged for them so that I can work out how much to charge the clients using that service.
I've spoken to support and they recommended I use the BalanceTransactions API but I can't see how that would work.
onyx terrace
can we go one step back please
little raptor
Sure
onyx terrace
let's start from the top
get me through the whole process from collecting the money to whatever you want to achieve
little raptor
One of the payment methods allow our merchants to use to take payment is Bank Transfer. With card payments (our main payment method), I can download an itemised list of all card payment fees with their charge_ids. That way I can say that X merchant cost Y in fees to us, and I can figure out how much to charge them.
There doesn't seem to be a way of me finding this out for Bank Transfers.
Unless I can look at the PaymentIntents the Bank Transfer payment is then reconciled against?
I assumed that, since a customer can simply "top up" their account by transferring money to the account details even if it isn't reconciled, Stripe would charge for those transactions and not wait until the funds are reconciled against an Intent. This may be wrong.
onyx terrace
if you already have the charge ID you can simply do this https://stripe.com/docs/expand/use-cases#stripe-fee-for-payment
little raptor
Right I'll do that then thanks