mmshopydevs_32251 | Stripe Developers | Page 1

remote latchBOT Oct 23, 2023, 8:19 AM

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Hello mmshopydevs_32251, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• mmshopydevs_32251, 0 days ago, 5 messages

surreal crater Oct 23, 2023, 8:19 AM

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Hi, you mean on the Shopify store?

uneven niche Oct 23, 2023, 8:23 AM

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In our Shopify store, we use an app to display exchange rates, but upon checkout, it defaults to our primary currency. Stripe then processes the payment using its own conversion rate, leading to price discrepancies due to differing rates between the app and Stripe. Is there a workaround to ensure consistent currency conversion throughout this process

surreal crater Oct 23, 2023, 8:27 AM

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Again, I can't help you with this as I don't know how Shopify is integrating with Stripe. Only Shopify knows that. Even if it's possible with Stripe, it might not be with Shopify if it's not integrated in this way. Therefore, you need to ask Shopify to help you with this. At this point, to me it looks like a bug, so I would advice you to report it to Shopify, so they can look into it. We can't provide more help to you directly, unfortunately.

uneven niche Oct 23, 2023, 8:29 AM

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ok

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thanks anyway for looking in to thi , really appreciate it 👍

surreal crater Oct 23, 2023, 8:31 AM

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Happy to help.

#mmshopydevs_32251