#as_jase_12368
undone spruceBOT
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• as_jase_12368, 0 days ago, 10 messages
• as_jase_12368, 3 days ago, 6 messages
rigid vigil
Hi @distant cove I believe this is what you are looking for https://stripe.com/docs/billing/subscriptions/billing-cycle#changing
distant cove
hmm base on the documention stated that
but it will end up updating the next invoice to 0 amount
rigid vigil
Yes, but that's only for the trial peroid.
distant cove
hi @rigid vigil but why is when we try to update the trial end date in the dashboard the next invoice price not turning to 0 amount
rigid vigil
What's the subscription ID?
distant cove
sub_1O4GfII0FVTRXne4rqDImOmJ
rigid vigil
https://dashboard.stripe.com/test/subscriptions/sub_1O4GfII0FVTRXne4rqDImOmJ the upcoming invoice is not 0
rigid vigil
Not sure what you mean by that. This is the request that you made to add a trial ends at Thursday, 23 November 2023 13:00:00 UTC https://dashboard.stripe.com/test/logs/req_5RLNR98KkaIFXC , and the upcoming invoice is for 23 Nov - 24 Dec, which is after the trial ends
distant cove
hi @rigid vigil we created a another subscription with original amount of $4,495.00 , but when we update the trial end the amount became only $0.23 https://dashboard.stripe.com/test/subscriptions/sub_1O4HD8I0FVTRXne4USdPx6wq
rigid vigil
That's because the customer has credit balance of (A$4,494.77), Balance will decrease the amount due on the customer's next invoice.
https://dashboard.stripe.com/test/customers/cus_Os1FYnpFgtYN11
distant cove
the update of the trial end from api vs from the dashboard seems to have a different behavior.
please see
via api - sub_1O4HD8I0FVTRXne4USdPx6wq
via dashboard - sub_1O4I7bI0FVTRXne4k7Fskngk
Can you help me understand why when updating via api, the next next invoice became paid and has remaining balance of $0.005% amount from the original amount?
e.g.
amount = $4,495, it auto piad the $4,494.77 and as a result it has a remaning amount of $0.23 (0.005% of 4495)
rigid vigil
the -$4,494.77 is the Unused time on Certificate IV in Building & Construction (Site Management) (CPC40120) after 23 Oct 2023
distant cove
makes sense now but how unsused time calculated in stripe?