#juanreyes_53441
1 messages · Page 1 of 1 (latest)
Hello! Have you read our documentation on statement descriptors? https://stripe.com/docs/payments/account/statement-descriptors
I have.
But I'm not sure how to achieve the result I shared in the main message.
I'd like the phone number to appear in the second line of the descriptor.
Based on what you've read did you have any additional questions? We talk about multiple different ways of setting the statement descriptor there - if you're using Payment Intents and want to set the whole descriptor for a card charge you'd use statement_descriptor param (https://stripe.com/docs/api/payment_intents/create#create_payment_intent-statement_descriptor)
You can't have a "second line" in your descriptor
that's not how it works
So, from previous communications with Stripe I was told that I can send a phone number value in the phone parameter under card, statement_details. Would this work?
And, from what you're saying, it would appear in the first line (assuming what I mentioned previously works)...
That's a private feature - if you intend on using that you'll need to talk to support (https://support.stripe.com/contact) for more details about how it works
Also just to be clear - the way statement descriptors are determined/displayed can really vary depending on the bank/card issuer. Some issuers may pull in your phone number automatically and display it on a second line, some may omit it entirely. If you want to try and include it yourself in the statement descriptor then you can (with the param I linked you to), but it's really up to each issuer to determine how they display the information they have
"the param I linked you to" meaning statement_descriptor_suffix? (I'm considering card charges)
I linked to statement_descriptor (https://stripe.com/docs/api/payment_intents/create#create_payment_intent-statement_descriptor). statement_descriptor_suffix would also work as well
And, once again, to be sure, that would get put in the first line of the descriptor, whatever is sent in one of those parameters. Correct? I have no control over the second line?
Correct, you have no control over the second line (and again, some issuers may not even display a second line, it really depends on their own UIs)
Well @west owl, I think that should be all for now. Thanks for sharing your insights.
👍 happy to help!