#robby_52213

1 messages · Page 1 of 1 (latest)

fiery chasmBOT
dusty sorrel
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Hi let's chat in this thread

desert cloak
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Hi there

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Someone made a donation to my account, and now Stripe isnt sending me my money. How do I fix this situation?

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Is there a number I can call?

dusty sorrel
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You'll need to contact our support team: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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Should be able to request a call there

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No number you can dial though

desert cloak
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Ive only gotten emails and auto responses

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There should be a phone number where I can talk to a human correct?

dusty sorrel
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No we don't have one

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You can request a call at the above link to talk to a human

desert cloak
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I have tried that but they never call

dusty sorrel
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You can try chat or email too

desert cloak
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Chat never works

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Email responses are just auto

dusty sorrel
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That shouldn't be the case

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You should hear back from someone

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But anyway we just help devs with the api in here

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So unfortunately I can't help

desert cloak
dusty sorrel
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Yeah it's not immediate

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You should hear from them eventually

desert cloak
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Not you, but man, what a terrible model.

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Withholding money without consent, no chat, no phone, and an email system that eventually they will get to you

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Definitely going to get my money out and close Stripe. Service (not you) is terrible. What is this communist China?