#hahayesman

1 messages · Page 1 of 1 (latest)

woven cometBOT
waxen mica
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Hello! Are you a developer building a Stripe integration?

glass jasper
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Not currently, I just thought this may be a useful avenue to talk to someone who knows the site better than I do, and may be able to help point me on the right direction of why I can't pay an invoice

Sorry if I'm on the wrong place

waxen mica
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I'm just trying to understand where you're paying an invoice. Is it on a Stripe URL?

glass jasper
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It's through a URL that was sent to me yes, and I also got an email with a link to pay too

waxen mica
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Can you share the URL?

waxen mica
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Hmm, looks like 3DS was requested from the payment so you should have been redirected and/or prompt to approve payment somehow

glass jasper
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That's what the seller informed me of happening, but for some reason I was never redirected, and I tried separate bank accounts too

waxen mica
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Might I recommend trying in a different browser/private window. Perhaps something is blocking the redirect/JS

glass jasper
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Perfect, I'll give it a try

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I tried it in a different browser as well as a private window, with 2 separate apps and still did not get redirected

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Is this an issue with stripe? Or an issue with the bank's app? Or is it maybe an incompatibility between my bank and stripe?

waxen mica
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Unfortunately I wouldn't know. My recommendation would be to speak to support: https://support.stripe.com/contact

Our team is here to help devleopers building with Stripe