landon_31187 | Stripe Developers | Page 1

blazing notchBOT Oct 19, 2023, 7:44 PM

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steady bronze Oct 19, 2023, 7:44 PM

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Hello, have you double checked that your site is using your test public key (pk_test_12345)?

heady stag Oct 19, 2023, 7:45 PM

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how do i check this?

steady bronze Oct 19, 2023, 7:46 PM

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Print out the public key you are using when initializing Stripe.js

heady stag Oct 19, 2023, 7:46 PM

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I did a few tests that worked this morning....then 10 minutes later they stopped working

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im not a dev...im sorry Im just trying to find a stripe chat to try and trouble shoot....I may not be qualified to be in this particular spae

steady bronze Oct 19, 2023, 7:49 PM

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Is your site using Stripe code that you or a developer that works with you wrote? Or is this a prebuilt plugin that you are using? Happy to help, but dev skills like printing a variable are needed for the kind of thing I can help with.

heady stag Oct 19, 2023, 7:50 PM

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Understandable....thank you for explaining. It is a wordpress prebuilt wordpress plugin

steady bronze Oct 19, 2023, 7:51 PM

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Gotcha, in that case it would actually be best to talk to the developers of the plugin. Stripe doesn't make those plugins so we don't know much about configuring them

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That being said, typically for those plugins there is a config page where you put in your API keys. It sounds like the keys on that page got mixed up. Wherever it is asking for a test mode key, the key should start with either pk_test_ or sk_test_

heady stag Oct 19, 2023, 7:54 PM

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Ok thank you for the additional info. I appreciate it. I will look into the config page and see if I can see what your mentioning with the keys

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