#mustfocus

1 messages · Page 1 of 1 (latest)

cerulean valleyBOT
unique flower
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Hello! Can you share one of your failing evnt IDs with me?

glossy slate
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il_1O1Xa8JXPsrIPG4bRviYpRfA

unique flower
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It should be an ID like evt_123

glossy slate
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evt_1O1txKJXPsrIPG4bDfuNSxv5

unique flower
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and which ID is the one that consistently takes you to "no such subscription"?

glossy slate
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The first ID I sent

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il_1O1Xa8JXPsrIPG4bRviYpRfA

unique flower
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Gotcha - so that behavior is expected. That ID is for a Invoice Line item, which doesn't have it's own representation in the dashboard. If you look at other IDs like in_1O1Xa8JXPsrIPG4bsJ31tOov (which is the Invoice ID) you should be getting valid objects

glossy slate
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I see, that makes sense. Any idea what could be causing the 500 error then?

unique flower
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It really could be anything - first place I'd suggest you start is by looking at the log on your own sever and what your event procesing logic is doing to see where a 500 could e coming from

glossy slate
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Alright, I don't know where this is being invoked from (like what server this would be), but this would be something on our side that we could look at?

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For clarification, it would **not **be something I would be investigating on stripe.com?

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@unique flower

unique flower
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No, it should not be something on our end - if it was something on our end we'd see a different error

glossy slate
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Ok, thank you. Once I have investigated this, should I respond in this thread, or begin a new chat in dev-help? @unique flower