Panos.S | Stripe Developers | Page 1

gentle pelicanBOT Oct 19, 2023, 2:20 PM

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Hello Panos.S, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• https://discord.com/channels/841573134531821608/1163986020920991774, 1 days ago, 44 messages
• https://discord.com/channels/841573134531821608/1163782138869583912, 2 days ago, 24 messages
• https://discord.com/channels/841573134531821608/1163491222334226503, 3 days ago, 2 messages
• https://discord.com/channels/841573134531821608/1163421317719150632, 3 days ago, 16 messages

low falcon Oct 19, 2023, 2:21 PM

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Hi what are the questions

still isle Oct 19, 2023, 2:23 PM

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I have set up two webhooks. 1 for my Platform Account and 1 for Connect Accounts

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The webhook for the Platform Accounts is version 2022-11-15 and the webhook for Connect accounts is version 2020-08-27 since my application uses that api version.

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Is there a difference in the structure of events or something like that because the platform account webhook return 200 status and the connect accounts webhook return 400 status error

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Example succesfull webhook event on platform account: we_1NmHonJ6829cdfUzskYecnNm

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Example failed webhook event on connect accounts: we_1O2uUeJ6829cdfUzI4BBvYkq

low falcon Oct 19, 2023, 2:27 PM

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Structure can change between api versions, but let me see what the error is in the above example

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Can you share an event id?

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Where you got the 400

still isle Oct 19, 2023, 2:27 PM

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evt_1O2uYUQu8dLJZqu11AKQxtYt

low falcon Oct 19, 2023, 2:28 PM

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The response was Event could not be verified

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So, check your server logs and see where in your code you throw that error

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That'll help you debug the issue further

still isle Oct 19, 2023, 2:29 PM

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Do you think it has to do with the signing secret?

low falcon Oct 19, 2023, 2:29 PM

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It's possible. It could be many things

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Are you using the same signing secret as the one for that exact connect endpoint on your dashboard?

still isle Oct 19, 2023, 2:30 PM

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I honestly dont know because I am using your salesforce connector

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It's a managed package and I cant see what it does behind

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I know I should contact your support, which I have, but in the meanwhile I am trying to debug on my own

low falcon Oct 19, 2023, 2:32 PM

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Yeah we can't help with connectors in here

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You'll need to work with our support team on this

still isle Oct 19, 2023, 2:33 PM

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I know yes, I am just trying to understand whether its an api version problem, a webhook url problem or something else

low falcon Oct 19, 2023, 2:34 PM

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Hard to say

still isle Oct 19, 2023, 2:34 PM

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Since the connectors are managed packages its tough to debug

low falcon Oct 19, 2023, 2:34 PM

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You'll need to work with support

#Panos.S