#p0lic4rp10

1 messages · Page 1 of 1 (latest)

warped mangoBOT
sand mirage
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Pricing model:

Plan A - $3/user/month
Plan B - $7/user/month

The customer was initially on Plan A with 3 users so the invoice amount was at $9.
When I changed the subscription item's price to Plan B, that invoice amount is now at $21.

obtuse salmon
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Hey there, can you share the test subscription you're working with and where you're seeing an unexpected amount?

sand mirage
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sub_1O2wOmKABwBh3A0iEldBd2KZ

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As I have mentioned, the next invoice total changes based on the new price.

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It's like the previous price is just disregarded.

obtuse salmon
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Ok looking at this with a colleague

sand mirage
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Thanks. But thinking about it, maybe I need to add another subscription item instead of replacing the existing one. Then I'll use the new subscription item id for usage reporting.

obtuse salmon
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Ok, confirmed this is expected, metered billing flat fees are not prorated because they are billed at the end of the period

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Yes, you can do that to track the changing metered billing portion. A new item with new usage at the new rate, then delete the old item at the end of the period