#sumishi_val
frail portalBOT
Hello sumishi_val, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• https://discord.com/channels/841573134531821608/1164218994593636412, 1 days ago, 29 messages
river ivy
Hi there!
left mango
Hello 😄
river ivy
Could you try to summarize yesterday's thread so I better understand the issue?
left mango
Yeah of course, so we have a connection issue between our stripes in existing system. We changed our wifi configuration on site to seperate the corporate to a new firewall and since I've had problems getting the stripe units to talk to the POS system. We copied everything over from the old firewall to create an exact replica vlan on the new firewall but for some reason through fortinet they just will not connect to each other.
When I ping the device from my testbench I get no destination host but after checking the device it has full connection and we can see it connected to the network and sending traffic
We disabled all the securities on the firewall to see if that was a blocker, changed our DNS from fortigate over to google DNS and still not getting anywhere