mathiasm8 | Stripe Developers | Page 1

real ridgeBOT Oct 19, 2023, 11:59 AM

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small sail Oct 19, 2023, 12:00 PM

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Hi there!

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So your question is how to handle failed payments on Subscriptions?

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If so, you should check your dashboar settings here https://dashboard.stripe.com/settings/billing/automatic

brave forge Oct 19, 2023, 12:01 PM

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I guess, but it might as well be a case when a customer would like to change their card. But yes, the most important one is to handle failed payments on subscriptions

small sail Oct 19, 2023, 12:06 PM

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So does my message above answer your question?

brave forge Oct 19, 2023, 12:07 PM

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Yes it seems like the right way to do it, is to use this: https://stripe.com/docs/billing/revenue-recovery/customer-emails#link-to-a-stripe-hosted-page

Automate customer emails

Learn how you can use customer emails to recover revenue.

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And upgrade to the Billing scale plan?

small sail Oct 19, 2023, 12:13 PM

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Yep that's an option. Otherwise you would need to build that functionnality yourself.

#mathiasm8