#amits1151
undone sluice
hi! sounds like the solution is right there in the message.
onyx relic
no this is error
undone sluice
ok.
onyx relic
i am new in this conversation
undone sluice
any soloution ?
I say the solution is : You must complete your platform profile to use Connect and create live connected accounts. Visit your dashboard at https://dashboard.stripe.com/connect/accounts/overview to answer the questionnaire.
hope that helps!
onyx relic
i have allready completed
undone sluice
maybe check your email to see if we've contacted you about your application
otherwise, I'd suggest reaching out to https://support.stripe.com/?contact=true for help with your account
onyx relic
yes i have reccive some intruction
undone sluice
cool, you need to do that then.
onyx relic
yeah sure we have some qury can i ask you
undone sluice
if it's about coding or developing with the Stripe API you can ask on this server yes.
onyx relic
yes i am jr python developer from india i did create connect standrad account but we got status pending what should i do?
i want to payout enable
undone sluice
you need to follow the guide and properly onboard the account using AccountLinks and use test information, and use the API to understand what is missing.
https://stripe.com/docs/connect/standard-accounts
https://stripe.com/docs/connect/testing#identity-verification
https://stripe.com/docs/connect/identity-verification-api#determining-if-identity-or-business-verification-is-needed
onyx relic
okay
i fill valid information like pan card bank statement but didnt change any status
i am in test mode
in india allow test mode for standrad account
undone sluice
if you follow the approaches documented at https://stripe.com/docs/connect/identity-verification-api#determining-if-identity-or-business-verification-is-needed it will show you exactly what information the account needs or the state it is in.
onyx relic
okay i will check
i am creating connect account in india this way
after i creating a account link via account id
acct_1NzyauSGkqI8j5Hd this is standrad connect account id
neat kelpBOT
ivory comet
Hi! I'm taking over this thread.
Give me a few minutes to catchup.
@onyx relic Let's chat here
onyx relic
@ivory comet in india allow test mode
in standrad connect account
@ivory comet are you available
sand bolt
Hey, stepping in here to help. Please be patient
Which bank account details did you enter in the hosted onboarding flow?
sand bolt
Ok, I think you actually used test banking data from here: https://stripe.com/docs/connect/testing#account-numbers
For standard accounts, you can't use the test data and need to use a real bank account: https://stripe.com/docs/connect/testing#account-numbers:~:text=To create test,real identity verification.