#venkateshjsoft

1 messages · Page 1 of 1 (latest)

peak cosmosBOT
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Hello venkateshjsoft, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
https://discord.com/channels/841573134531821608/1164465480216612904, 0 days ago, 36 messages
https://discord.com/channels/841573134531821608/1163569911696728124, 3 days ago, 14 messages

sudden skiff
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I notiticed all the below payment intent is in processing state, can you plz confirm the reason

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pi_3O2rmzB4yD6nPBkB06fRnD17
pi_3O2rzoB4yD6nPBkB141Qnie9
pi_3O2sGSB4yD6nPBkB1d7lxma4
pi_3O2shRB4yD6nPBkB1tPz8RYU

jolly grove
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Because they're SEPA Debit payments and they take a few days to process as is documented and is completely normal.

sudden skiff
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its a renewal payment

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not the first payment

jolly grove
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that doesn't change anything.

sudden skiff
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okay got it

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how can we know if the payment is failed after few days

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will it reflect in the payment intent status as failed?

jolly grove
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yes.

sudden skiff
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will it also reflect in the charge status

jolly grove
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yes