borja.ferrer | Stripe Developers | Page 1

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Hi, let me help you with this.

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~~What browser are you using?~~

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Do you have cards saved in your GPay wallet?

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Could you please share the ngrok URL?

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I am able to see GPay in Chrome on macOS. Are you sure you have cards in your wallet and the wallet is set up correctly?

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Maybe you have some settings/plugins that disable the wallets?
Are you able to use it on other websites?

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Is it a real card?

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Yes, through this: https://pay.google.com/about/ -> "Set up payment methods"

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Where are you located?

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Can you try removing and adding a card to GPay again?

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If you don't see it on this page then there's nothing you can do in regards to your integration to fix this. The problem is in the browser.

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What about Apple Pay?

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And what about the Stripe docs page?

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Is there any common corporate browser extentions that could affect this?

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Coming back to the wallet, are you sure you have a real card in Gpay? https://pay.google.com/about/

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I see. This will need more time to investigate so I would ask you to write in to Stripe Support and me or my colleagues from the engineering team will take over the case: https://support.stripe.com/?contact=true

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If it doesn't appear it means it lacks something in the browser set up. It's not an integration issue, but a problem with the browser.

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As I say, I don't know, so please reach out to Support so we can investigate deeper: https://support.stripe.com/?contact=true

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Maybe it's the location issue. Are you using a VPN?

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What payment methods?

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It seems to be PayPal buttons. Are you using PayPal as PSP too?

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You can use Stripe Payment Element instead that supports card, wallets, PayPal and all other payment method types out-of-the-box: https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements

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In PayPal or Stripe Dashboard?

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But the buttons are provided by PayPal

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Yes

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Could you please share the snippet of code that creates the GPay button?

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Are you sure you're using Stripe for it?

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What if you just call paymentRequest.show()?

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Inside handlePaymentRequest()

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Just try this and see what happens. I don't undestand why this doesn't work for you so we need to try everything to get a better picture of what's going on.

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Ok, as I said, the problem is with the browser/environment, also, given you don't see the GPay in Payment Element.

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You could reach out to Google's support and ask why you can't see it in your browser. All Chrome users should see it on https://stripe.com/docs/stripe-js/elements/payment-request-button if their wallets are correctly set up.

#borja.ferrer