michaelraphael

[lament siren]

Hello michaelraphael, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• https://discord.com/channels/841573134531821608/1164201892772073646, 0 days ago, 8 messages

[atomic crystal]

Pompey - its been a while brother

I've had the same issues with Stripe for a year now and still no resolution

We're sending data from our system to the API

Stripe Express now allows us to view that customer data info and I'm noticing its not storing

It could be a frontend issue thats not pulling the data on the DB

or it could genuinely be that the API is not storing it when we push it from our system to yours

@pallid fjord

My developer has spoken to you about this in the past and we know our data is sending properly but why is it not storing on Stripe correctly?

Secondly, the instant payout that Stripe has is not working. Customers do not see a button to complete this process

[mental thunder]

Can you show me what data you are setting in your code and send the ID of an account that the data did not get set properly on (preferably a recent account if possible)?

[shadow basin]

Stripe Express now allows us to view that customer data info and I'm noticing its not storing
Can you say more about this?

As Pompey asked, specific examples or accounts and requests you make would help us look at this and explain whats happening