#voltone
dry stormBOT
Hello voltone, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• https://discord.com/channels/841573134531821608/1164165144666968065, 0 days ago, 12 messages
eternal minnow
Looking.
fiery mango
Thank you! Let me know if you'd like more context
eternal minnow
I believe the proration is applied because you update the billing_cycle_anchor. In your case, it would be simpler to delete the Subscription and then start a new one.
You can set cancel_at_period_end: true, and if the resume it before it's cancelled, you just set cancel_at_period_end: false, and if it's already deleted, you just start a new one.
fiery mango
I see, so if i set cancel_at_period_end: true when resuming the final invoice should be charged at the full amount?
wait sorry I misread
I should set it to false and it will charge the full amount
will the subscription still end on the date specified?
eternal minnow
If you set it to false, the Subscription will continue as if nothing happened. The billing_cycle_anchor will be the same.
fiery mango
Just checking on my end
Thanks for your help, it looks like the best course of action is to cancel the subscription and then create a new one for the remaining instalments on the course and charge the card on file.
eternal minnow
Happy to help.