#sdasdq3we

1 messages · Page 1 of 1 (latest)

void finchBOT
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Hello sdasdq3we, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
https://discord.com/channels/841573134531821608/1163739428053864508, 1 days ago, 6 messages

whole briar
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Hi, let me help you with this.

cunning wave
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ok

whole briar
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Are you using collection_method: charge_automatically?

cunning wave
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yes

whole briar
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Why do you need to show the payment page?

cunning wave
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May be user want to change payment method

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Hello..

whole briar
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This is a completely separate operation. You can ask the user to check if they want to keep the same Payment Method before applying the update.

cunning wave
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Main thing is we want user to be redirected on stripe payment page at the time of subscription update.

whole briar
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The payment will be attempted as soon as the update will complete, so it won't be possible.

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As I mentioned, it's better to ask the customer to update the payment method before triggering the update.

cunning wave
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Ok

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If we create new plan and we want to reduce amount based on their current plan can we do that?

whole briar
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What do you mean by "reduce amount based on their current plan" exactly?