#voltone

1 messages · Page 1 of 1 (latest)

signal ferryBOT
ashen jackal
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Hi, let me help you with this.

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Could you please share the Subscription ID?

mossy oxide
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Sure thing

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It looks like the subscription record was deleted, I am seeing if I can find another example

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Heres an old record where the same thing seems to have happened

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let me provide a little bit more context

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We are charging students using subscriptions for courses. Sometimes that student will temporarily withdraw from the course so we pause the payment collection. When they return we update the subscription end date (to account for their remaining payments on the course) and resume payment collection

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I thought the lower amount on the last charge could be if the end date does not fall exactly on a month boundary? But am not sure

ashen jackal
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What is your desired behavior?