miles_tgcf | Stripe Developers | Page 1

earnest sunBOT Oct 18, 2023, 8:18 AM

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tiny onyx Oct 18, 2023, 8:18 AM

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Hi there!

versed galleon Oct 18, 2023, 8:18 AM

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Hello!

tiny onyx Oct 18, 2023, 8:18 AM

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Can you clarify what you mean by "embed our platform fees into the donations"?

versed galleon Oct 18, 2023, 8:20 AM

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We are trying to add destination charges to express accounts but can’t find anywhere to add or create the charges on the stripe application

tiny onyx Oct 18, 2023, 8:21 AM

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Is your question how to create Destination Charges? If so, you should read this: https://stripe.com/docs/connect/destination-charges

versed galleon Oct 18, 2023, 8:23 AM

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Where are we supposed to go to write or develop the code needed to make it a consistent workflow

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You tell us what parameters needed but nothing on where to change or update the parameters

tiny onyx Oct 18, 2023, 8:25 AM

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I'm sorry I'm confused by your question.
How are you accepting payments currently$? Checkout Session, Payment Element, something else?

versed galleon Oct 18, 2023, 8:30 AM

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Why would you be confused? Accepting payments with products on connected accounts using payment links and all of that has been working but we have not been able to add our platform “destination charges” as there is no clear way to update the desired parameters

tiny onyx Oct 18, 2023, 8:31 AM

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using payment links
Oh, so you want to create Destination Charges with Payment Links?

versed galleon Oct 18, 2023, 8:35 AM

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Sure

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We will need to deduct a percentage from each transaction made on any of our linked connected accounts

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We believe that destination charges on express accounts are the way to achieve that but nothing explains where we enter the desired parameters or modify the code

tiny onyx Oct 18, 2023, 8:38 AM

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Actually I don't think it's possible to use Direct Charges for Payment Links.

versed galleon Oct 18, 2023, 8:38 AM

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We aren’t using direct charges

tiny onyx Oct 18, 2023, 8:43 AM

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Sorry I mean Destination Charge are not supported. But you could use Direct Charge.

versed galleon Oct 18, 2023, 8:47 AM

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How can we make this work as we know it is possible to achieve destination charges on express accounts. Stripe tells us destination charges on express accounts are supported per this link, https://stripe.com/docs/connect/destination-charges
All we are looking for is a place to enter in the desired parameters so we can deduct our fees.

Creating destination charges on your platform

With Connect, you can create charges on your platform account, take fees, and then transfer remaining funds to your connected accounts.

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Stripe recommends using destination charges for Express or Custom accounts.

tiny onyx Oct 18, 2023, 8:51 AM

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For sure you can create Destination Charges for Express account. But not with Payment Links. You could use Checkout Session for example instead. But this requires some programming work.

versed galleon Oct 18, 2023, 8:52 AM

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Where is the programming work performed

tiny onyx Oct 18, 2023, 8:55 AM

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Wait I was wrong. Here's how to create a Destination Charge for a Payment Link: https://stripe.com/docs/connect/payment-links#destination

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And it can also be done from the Stripe dashboard, when you create the Payment Link and click on "after the payment" tab

versed galleon Oct 18, 2023, 9:08 AM

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Where is that as this is what the after payment screen on our sample connected acct “acct_1Nm1xRPpOYwpm1Gq”

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tiny onyx Oct 18, 2023, 9:10 AM

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Did you enable your account to use Stripe Connect?

versed galleon Oct 18, 2023, 9:12 AM

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Indeed, I have 3 completed connected accounts

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Something isn’t right here

earnest sunBOT Oct 18, 2023, 9:14 AM

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spring hollow Oct 18, 2023, 9:17 AM

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👋 taking over for my colleague. Let me catch up.

versed galleon Oct 18, 2023, 9:18 AM

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No problem take your time

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All caught up?

spring hollow Oct 18, 2023, 9:31 AM

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please be patient I will get back to you asap

versed galleon Oct 18, 2023, 9:31 AM

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Continuing the patience lol

spring hollow Oct 18, 2023, 9:44 AM

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I'm trying t access your account ID, but it seems it's wrong

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acct_1Nm1xRPpOYwpm1Gq
would you mind double checking please

versed galleon Oct 18, 2023, 9:45 AM

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acct_1NmlxRPpOYwpmlGq

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copied and pasted

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thats one of the connected accounts

spring hollow Oct 18, 2023, 9:50 AM

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versed galleon

is this screenshot from your connected account?

versed galleon Oct 18, 2023, 9:50 AM

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yes

spring hollow Oct 18, 2023, 9:52 AM

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tiny onyx And it can also be done from the Stripe dashboard, when you create the Payment L...

the screenshot my colleague shared is from the platform account

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you need to use the platform account to create the destination charge

versed galleon Oct 18, 2023, 9:56 AM

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i went to the connect tab on the platform acct, selected acct_1NmlxRPpOYwpmlGq, went to products and clicked on the test product we are trying to implement destination charges on. if im doing it wrong, please explain the correct way

spring hollow Oct 18, 2023, 9:57 AM

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versed galleon i went to the connect tab on the platform acct, selected acct_1NmlxRPpOYwpmlGq, ...

that's not how you do it, you create the payment link directly on your platform

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and at the end you will have the screen that my colleague shared

versed galleon Oct 18, 2023, 9:59 AM

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so i should be selecting home, share a payment link, then go to after payment?

spring hollow Oct 18, 2023, 10:01 AM

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yes

versed galleon Oct 18, 2023, 10:01 AM

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I did that and got the same result

spring hollow Oct 18, 2023, 10:10 AM

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taking a quick look

versed galleon Oct 18, 2023, 10:12 AM

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Thank youuu

spring hollow Oct 18, 2023, 10:20 AM

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I can see it on your dashboard https://dashboard.stripe.com/payment-links/create

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OHHHHH now I see! you have chosen "Customers choose what to pay"

earnest sunBOT Oct 18, 2023, 10:27 AM

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spring hollow Oct 18, 2023, 10:29 AM

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that's why you're missing the Connect section

versed galleon Oct 18, 2023, 10:30 AM

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correct, this is a donations based platform assisting with in person transactions

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we cant tell people what to pay as there is no physical product

spring hollow Oct 18, 2023, 10:31 AM

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I'm not sure you can do that

versed galleon Oct 18, 2023, 10:34 AM

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i mean its not very different as we are only looking to have a percentage of every transaction diverted to the platform and the remainder staying in the connected acct. platform pays stripe fees. that is destination charges explained

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We are trying to get this off the ground but we need some creativeness on your end in order to make this work

silk root Oct 18, 2023, 10:39 AM

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makes sense! But yeah I think for right now we don't support this in our product, choose-your-amount Prices and PaymentLinks + Connect. Let me just check something in case that's only a Dashboard limitation, back in a while.

versed galleon Oct 18, 2023, 10:44 AM

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Thanks so much, I'll be back around 715. This is an extremely lucrative service that will provide extreme revenue generation for all parties involved. My CTO and I would love to arrange a meeting with your developers to make this reality if this is not supported.

silk root Oct 18, 2023, 10:45 AM

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hmm maybe chat to our support or sales teams instead then

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so anyway I tried creating a PaymentLink in the API using a choose-your-own-price Price and Destination Charges and it is created successfully and worked fine and processed the payment and took a fee, so maybe it's just the Dashboard that doesn't let you do it.

const paymentLink = await stripe.paymentLinks.create({
  line_items: [
    {
      price: 'price_1O2XHAJoUivz182DmGoTo4lr',
      quantity: 1,
    },
  ],
  application_fee_amount:100,
  transfer_data: {
    destination: 'acct_1NSyApR2p11n89D4',
  },
});

versed galleon Oct 18, 2023, 11:12 AM

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where do we go to enter this code in the api

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nobody has been able to answer this for me

silk root Oct 18, 2023, 11:14 AM

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are you you a developer yourself?

silk root Oct 18, 2023, 11:14 AM

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versed galleon where do we go to enter this code in the api

at a high level — you create a web application that hosts your website and payment experiences and you develop code in that application, part of which would be calling the Stripe API.

#miles_tgcf