#jinmatt
quasi mapleBOT
Hello jinmatt, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• https://discord.com/channels/841573134531821608/1163961893929615360, 0 days ago, 4 messages
• https://discord.com/channels/841573134531821608/1162106366236835920, 5 days ago, 4 messages
pulsar comet
Hello! Smart Retries apply to Subscription Invoices, including ones for off-session payments.
vapid anchor
hmm...I'm confused. Right now for me if I create a subscription and the initial charge on the subscription failed, the subscription is not retrying
pulsar comet
Can you give me the Invoice ID so I can take a look?
pulsar comet
@vapid anchor You there?
pulsar comet
That's a Payment Intent. Can you give me the Invoice ID? Starts with in_?
vapid anchor
@pulsar comet in_1NyuWKFLFCHomA0hrVdwKG7c
pulsar comet
That Invoice has auto-advance disabled, so smart retries won't happen.
vapid anchor
Is that an option that we can set on the add_invoice_items when creating a subscription?
pulsar comet
No, that's not how it works. You explicitly created this Invoice for this Subscription by calling the create Invoice API in this request: https://dashboard.stripe.com/logs/req_ZvA0oZjw5SvUod
In that request you could have set auto_advance to true: https://stripe.com/docs/api/invoices/create#create_invoice-auto_advance