#jcalentine-account-support

1 messages · Page 1 of 1 (latest)

flint jacinthBOT
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@jaunty mantle :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

verbal raven
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@jaunty mantle Yep, this is pretty standard. Stripe is required to collect information about merchants who are processing payments with us

jaunty mantle
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ok thanks.

verbal raven
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@jaunty mantle Let's chat here!

jaunty mantle
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Ok sounds great

verbal raven
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I recommend working with our support team on this if you have any other questions

jaunty mantle
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well my first question is what happens if approved or not approved. Will they send an email if approved, and if not approved an email/account restriction?

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I just do not know the process. It just says they will contact me within 48 hours

verbal raven
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I suspect they'll send an email, yep. You may also see some in-Dashboard notification, but their team would know best

jaunty mantle
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ok