wizardy1992 | Stripe Developers | Page 1

patent pumiceBOT Oct 17, 2023, 5:55 PM

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prime parrot Oct 17, 2023, 5:55 PM

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Hi 👋

What specific element of the iOS SDK are you referring to here?

vague reef Oct 17, 2023, 5:55 PM

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prime parrot Oct 17, 2023, 5:55 PM

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Please don't just send screenshots. They don't help

vague reef Oct 17, 2023, 5:56 PM

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The identity flow

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How to customize the flow? settings in dashboard we have set to our branding

prime parrot Oct 17, 2023, 5:57 PM

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Can you point me to the docs you are referring to?

vague reef Oct 17, 2023, 5:58 PM

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https://github.com/stripe/stripe-ios/blob/master/StripeIdentity/README.md

GitHub

stripe-ios/StripeIdentity/README.md at master · stripe/stripe-ios

Stripe iOS SDK . Contribute to stripe/stripe-ios development by creating an account on GitHub.

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And

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https://stripe.com/docs/identity/verify-identity-documents?platform=ios&type=new-integration

Verify your users’ identity documents

Create sessions and collect identity documents.

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Before you begin
Activate your account.
Fill out your Stripe Identity application.
(Optional) Customize your brand settings on the branding settings page.

prime parrot Oct 17, 2023, 6:01 PM

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And you are saying the settings in your branding page are not being picked up?

vague reef Oct 17, 2023, 6:01 PM

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Yes

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Using web, It is

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But in iOS sdk it doesn’t

prime parrot Oct 17, 2023, 6:02 PM

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Have you added a breakpoint where you return the verification session ID?

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Basically what we say here: https://stripe.com/docs/identity/verify-identity-documents?platform=ios&type=new-integration#test-the-verification-sheet

vague reef Oct 17, 2023, 6:04 PM

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The integration working!

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But branding doesn’t

prime parrot Oct 17, 2023, 6:10 PM

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Right and I'm trying to help. So can you put in a breakpoint and provide me with the session id?

vague reef Oct 17, 2023, 6:11 PM

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Yeah

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“sessionId”: “vs_1O2FdNDXvnmql2ab10CwXBPn”,
“ephemeralKeySecret”: “ek_test_YWNjdF8xTXdnNjhEWHZubXFsMmFiLFRDWlRsZ0ZZMXdQb0x4cmlsZ1NKTjNmSUxQN1R2UXk_00rDXXBFob”

prime parrot Oct 17, 2023, 6:19 PM

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This verification was created in Test mode. And when I look at your branding settings for Identity I don't see any changes being shown.

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When I test this in my own account the branding settings do not get applied in Test mode

vague reef Oct 17, 2023, 6:21 PM

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So, It’s only applied in live integration?

prime parrot Oct 17, 2023, 6:25 PM

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The branding isn't very dramatic for the Identity verification.
You can test this by going to the dashboard, looking at the branding page, and selecting the Identity preview. Toggle between Test & Live.
Your account details don't seem to be picked up

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I notice that on the Identity preview, the preview does not include your business name

vague reef Oct 17, 2023, 6:29 PM

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How can we test iOS Sdk at the branding page?

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Settings that affect live integration are hidden in test mode

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I found this one ⬆️

prime parrot Oct 17, 2023, 6:43 PM

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The Identity verification session is the only thing that is rendered in the iOS SDK and I don't see a clear way to test this in the iOS SDK. But you should still see your business name in the Identity Verification. Does the verification session refer to your business as Rocket Rides when it renders?

patent pumiceBOT Oct 17, 2023, 6:46 PM

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vague reef Oct 17, 2023, 6:50 PM

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Yeah it renders, and I we see our business name

prime parrot Oct 17, 2023, 6:51 PM

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Okay so perhaps the Preview feature in the Dashboard is just not presenting properly

vague reef Oct 17, 2023, 6:54 PM

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All flow with brand color, accent color doesn’t showing in test mode

prime parrot Oct 17, 2023, 6:55 PM

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When I preview the Identity verification screen, I only see the Accent Color applied to the button.

vague reef Oct 17, 2023, 6:55 PM

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Cery sad

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In web view yes, we also see and it’s applied

prime parrot Oct 17, 2023, 6:56 PM

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When you select one of the options in the top, does that change the Submit button applied?

vague reef Oct 17, 2023, 6:57 PM

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Yeah it’s working

prime parrot Oct 17, 2023, 6:58 PM

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But the color applied isn't the accent color from your branding?

vague reef Oct 17, 2023, 6:58 PM

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Yes

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I can send you screencast

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prime parrot Oct 17, 2023, 7:02 PM

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Unfortunately this isn't something I can help with here. There isn't anything in the iOS SDK or how you are creating the verification session that you can configure to apply the branding styles.

vague reef Oct 17, 2023, 7:03 PM

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Maybe we can have consultation with support from dev team about that?

prime parrot Oct 17, 2023, 7:03 PM

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I recommend you write in to Support https://support.stripe.com/contact and tell them specifically the error you are seeing (iOS verification session not applying branding styles, works in webview). I recommend you include an example verification session ID as well as a sample of the Swift code used.

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Including these details will help route your request for support to the correct teams

vague reef Oct 17, 2023, 7:03 PM

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Okey 🙏

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Please don’t close this thread till oct 19

#wizardy1992