#samprovalis
1 messages · Page 1 of 1 (latest)
no
How are you integrated with Stripe?
im using stripe to my online store
Are you working with a third-party platform for this store? Like shopify?
yes
You'd want to talk to them first, it is a third-party implementation.
We wouldn't know anything about it
shopify supports stripe
my problem is stripe decline payments
because the authentication
Shopify is integrated via Stripe. They use our APIs and infrastructure to build UI for the whole experience.
They control the payment flow. The decline could be due to issuer/bank requesting 3DS but there was no way for the customer to perform authentication.
I'd recommend talking to shopify support first as they own the integration you're using. They should have more context
thankss