divyatiwari | Stripe Developers | Page 1

coarse elbowBOT Oct 17, 2023, 2:52 PM

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trail badge Oct 17, 2023, 2:52 PM

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I am only getting an option to review it

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in the preview mode

mortal hinge Oct 17, 2023, 2:53 PM

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I think it's the same setting as branding setting
https://dashboard.stripe.com/settings/branding

trail badge Oct 17, 2023, 2:56 PM

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Here we can update the template of the stripe payment form and invoices

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https://dashboard.stripe.com/settings/billing/automatic - I want to update the email template that user receives before their plan renewal

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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mortal hinge Oct 17, 2023, 2:59 PM

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if you click on the preview there are these buttons on the bottom

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if those don't work, I'd recommend talking to our support team as they're experts on dashboard and can help further

https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

trail badge Oct 17, 2023, 3:04 PM

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Thanks Hanzo for the info. Those links actually takes me to update the design which you shared earlier but there is no link to update the text of the email. I will contact stripe support. Thank you

mortal hinge Oct 17, 2023, 3:06 PM

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👍 99% sure we don't allow modifying the text. Support team can help confirm if there are any workarounds

trail badge Oct 17, 2023, 3:10 PM

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Okay!

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in that case, we can use 3rd party tools like hubspot to send custom emails, right?

#divyatiwari