daweiwang_ | Stripe Developers | Page 1

dusty wraithBOT Oct 17, 2023, 7:35 AM

#

ebon schooner Oct 17, 2023, 7:36 AM

#

What do you mean by pay waste seconds?

grand plover Oct 17, 2023, 7:36 AM

#

#

this order pm_1O27KbCY8MNlqc9TP4DeXKdc

#

Time spent 45 seconds

#

why is it too slow?

ebon schooner Oct 17, 2023, 7:37 AM

#

Send me the PaymentIntent ID, it starts with pi_

grand plover Oct 17, 2023, 7:38 AM

#

pi_3O27JtCY8MNlqc9T03DyhcII

ebon schooner Oct 17, 2023, 7:40 AM

#

PaymentIntent was created at
2023-10-17 07:04:01 UTC https://dashboard.stripe.com/test/logs/req_PFiJYV6NBuniNl

and the confirmation request was made at
2023-10-17 07:04:45 UTC
https://dashboard.stripe.com/test/logs/req_eL0oAanBs7F03k

#

And that's why the payment_intent.created and payment_intent.succeeded is 44 seconds apart.

grand plover Oct 17, 2023, 7:44 AM

#

Between creating an order and confirming it, and how long does it take?

ebon schooner Oct 17, 2023, 7:46 AM

#

That depends on how much time your customer spend to enter the payment details and confirm the payment

grand plover Oct 17, 2023, 7:46 AM

#

Is the notification slow

ebon schooner Oct 17, 2023, 7:46 AM

#

What do you mean?

grand plover Oct 17, 2023, 7:47 AM

#

Our servers are in New York

ebon schooner Oct 17, 2023, 7:47 AM

#

I don't think that's the factor.

grand plover Oct 17, 2023, 7:47 AM

#

Does it have to do with the region where the server is located?

ebon schooner Oct 17, 2023, 7:48 AM

#

As I explained before, your customer needs time to enter the payment details on your checkout page, and that's why there is a 44 second between payment creation and confirmation

grand plover Oct 17, 2023, 7:48 AM

#

I am using google translate☺️

ebon schooner Oct 17, 2023, 7:49 AM

#

If your customer can finish entering the card details faster, you'll expect the payment_intent.succeeded event arrives sooner.

#daweiwang_