#aliabbasrizvi
knotty pewter
golden oxide
Hello! Can you share an example coupon or promo code ID so I can take a look at what you're doing?
golden oxide
and can you share a subscription ID as well?
umbral moon
sub_1O1z6lE3HBB5yrHtNBNWtdLC
golden oxide
thank you! let me take a look...
umbral moon
thank you
golden oxide
Hmm... Looking at the Subscription you shared I'm a bit confused - you mentioned that you set the code to be used only once, but when I look at that Coupon it's been configured to be applied forever
How are you getting it to be used only once?
umbral moon
Oh ... I should clarify. Coupon is forever but promo code is 1 time redemption.
Promo code that was used in creating the subscription above is promo_1O1z18E3HBB5yrHtlcp5ZKCB
that promo code is for the coupon
golden oxide
Ah gotcha - so you do want the promotion code to be applied forever, right?
umbral moon
yes. correct. I want the customer to be able to apply the promotion code to their subscription and then any subscription updates should have the promotion still applied.
is it getting undone because I set it to 1 time redemption?
golden oxide
It's getting undone because you're updating the underlying subscription schedule to not include and coupon in the phases: (https://dashboard.stripe.com/test/logs/req_qOFWyqyvoSU73I)
umbral moon
ah
that solves the mystery
I totally did not consider that as a problem ... will try this out
golden oxide
👍
umbral moon
thank you so much ... will report back on how it went when I get the opportunity to try