#jeff_lloyd_23051
native bridge
lean edge
Hello! Can you give me the request ID showing that error? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
lean edge
You provided an invalid account_holder_type. You set it to non_profit but it has to be individual or company as documented here: https://stripe.com/docs/api/tokens/create_bank_account#create_bank_account_token-bank_account-account_holder_type
sage ether
We didn't set anything. The data is entered by the customer using the Stripe Wizard which provides 3 options "company," "individual," and "non profit". The selection is then feed back to our platform for submital when the customer links a bank account.
lean edge
Can you tell me a bit more? What is the "Stripe Wizard" you're referring to?
sage ether
This is where the customer enters "Non profit". Thisis the Stripe "Verify" wizard that our system uses to validate the customer before they can link a bank withing our platform (using the API)
Stripe API
lean edge
Ah, so hosted onboarding is throwing this error, not your code? In that case you should write in to Stripe support and report the issue there: https://support.stripe.com/contact/email
sage ether
yes... I beleive the "non profit" option is new in the Wizard