adorable_quokka_70534-account-support | Stripe Developers | Page 1

kind idolBOT Oct 16, 2023, 11:49 AM

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@dark heron :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

dark heron Oct 16, 2023, 11:59 AM

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setup intent failed . I wanted to know why it is failed

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@arctic spruce can you please help here?

arctic spruce Oct 16, 2023, 12:03 PM

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👋 happy to help

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would you mind sharing the SetupIntent ID?

dark heron Oct 16, 2023, 12:04 PM

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Can I share it over direct message please as it is sensative?

arctic spruce Oct 16, 2023, 12:07 PM

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IDs are not sensitive unless it's your secret and publishable keys

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so no worries you can send it here

dark heron Oct 16, 2023, 12:19 PM

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i can not share due to policy

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please let me share over direct message

arctic spruce Oct 16, 2023, 12:21 PM

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then you can contact support in that case

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we don't do private messages on discord

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all other merchants send their code/IDs with no risk, and if there were to be risk (e.g. someone shared their secret key) we ask them to roll out their keys

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