#rp

1 messages · Page 1 of 1 (latest)

spring pondBOT
silent helm
glass sinew
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Are there any particular issues you would call out with leaving the subscription as"past_due"?

silent helm
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When you choose to keep the subscription in a past_due state, the invoice associated with it remains unpaid and we will try to collect payments from future invoices regardless. So if there is a payment method attached to the customer that you know already does not work, we will keep trying to collect payments on future invoices.

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If you have hundreds of subscriptions and you know that these payment methods are bad, it does not makes sense to me.

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With unpaid states, the unpaid invoice associated with it is left open. Future invoices are generated as drafts, but will not trigger a payment collection

glass sinew
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Gotcha, ok thanks a lot!