#rp
1 messages · Page 1 of 1 (latest)
Hi, I think this is a business decision for you to make, https://stripe.com/docs/api/subscriptions/object#subscription_object-status. When a subscription is in an unpaid status, no subsequent invoices will be attempted. After receiving updated payment information from a customer, you may choose to reopen and pay their closed invoice.
We also talke about this a bit more here, https://stripe.com/docs/billing/subscriptions/overview#unpaid-subscriptions and https://stripe.com/docs/billing/subscriptions/overview#subscription-statuses
Are there any particular issues you would call out with leaving the subscription as"past_due"?
When you choose to keep the subscription in a past_due state, the invoice associated with it remains unpaid and we will try to collect payments from future invoices regardless. So if there is a payment method attached to the customer that you know already does not work, we will keep trying to collect payments on future invoices.
If you have hundreds of subscriptions and you know that these payment methods are bad, it does not makes sense to me.
With unpaid states, the unpaid invoice associated with it is left open. Future invoices are generated as drafts, but will not trigger a payment collection
Gotcha, ok thanks a lot!