kenil | Stripe Developers | Page 1

glass warrenBOT Oct 13, 2023, 2:16 PM

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dull grove Oct 13, 2023, 2:16 PM

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Hello

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Can you provide the account ID?

glass warrenBOT Oct 13, 2023, 2:17 PM

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analog jay Oct 13, 2023, 2:20 PM

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Its acct_1NrA3AFMxNGnXY5c

dull grove Oct 13, 2023, 2:21 PM

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Thanks looking

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So I'm not sure I understand exactly what is unexpected here.

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We do clarify in https://stripe.com/docs/connect/required-verification-information#AU+AU+custom+full+individual+card_payments,transfers that it is possible for an ID document to be requested

analog jay Oct 13, 2023, 2:26 PM

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But it is not requested for other connect accounts

dull grove Oct 13, 2023, 2:26 PM

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Depending on the situation, you might need to collect a scan of an ID document to enable payouts if Stripe is unable to verify the individual or if there are possible concerns about sanctions.

analog jay Oct 13, 2023, 2:32 PM

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I understand that, but what kind of situations?

dull grove Oct 13, 2023, 2:36 PM

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If the identity can't be verified based on the info that has been provided or based on sanction concerns

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As the article states

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If you need more information then you want to work with our Support team via https://support.stripe.com/contact/login on this

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We really only focus on the API here

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So we don't know anything further about verification really

analog jay Oct 13, 2023, 2:37 PM

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Sure thanks... It was helpful

#kenil