jake_epping | Stripe Developers | Page 1

tacit boughBOT Oct 12, 2023, 1:48 PM

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frosty wren Oct 12, 2023, 1:50 PM

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Hello

worldly merlin Oct 12, 2023, 1:50 PM

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I will update my screenshot in few minutes

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frosty wren Oct 12, 2023, 1:50 PM

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To be clear you are saying this is a UI bug

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Where it moves the input down

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But does the submit still work fine?

worldly merlin Oct 12, 2023, 1:52 PM

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Submit works ok

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frosty wren Oct 12, 2023, 1:54 PM

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And this only happens when using an Instagram Web view?

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Is there somewhere we can go to reproduce this?

worldly merlin Oct 12, 2023, 1:55 PM

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You can reproduce this bug in Safari

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I can share dev link

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https://face-yoga-ws.gidev.xyz/purchaseVariant2?cohort=quiz_2&uuid=10ea82a9-b857-4c2a-a5f9-058373ec0a38&lang=en

Luvly

Luvly is an anti-aging beautification face fitness app that helps you sculpt the perfect visage using specially tailored facial yoga techniques.

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just click "start my plan"

frosty wren Oct 12, 2023, 1:58 PM

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Thanks, give us a moment to take a look

tacit boughBOT Oct 12, 2023, 2:00 PM

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frosty wren Oct 12, 2023, 2:09 PM

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Okay thanks, we are able to reproduce and have escalated it internally.

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The best thing to do at this point is to write into Support via https://support.stripe.com/contact/login and then our Support team will follow up over email with resolution.

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Ah actually!

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You are in luck

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There is a fix in process

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And it should be deployed in a few hours

worldly merlin Oct 12, 2023, 2:11 PM

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ohh that's nice

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glad to hear

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can I track the progress anywhere?

frosty wren Oct 12, 2023, 2:13 PM

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No not really. You can write into Support as I noted above, but mostly I would recommend re-testing in a few hours

worldly merlin Oct 12, 2023, 2:14 PM

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ok. Thanks a lot for the quick help

frosty wren Oct 12, 2023, 2:15 PM

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Sure thing

#jake_epping