.lonestarx | Stripe Developers | Page 1

sharp bisonBOT Oct 12, 2023, 12:43 PM

#

austere shadow Oct 12, 2023, 12:44 PM

#

Hi there!

#

Can you share more context about your integration? For example: how are you accepting payments? Checkout Session, Payment Element, something else?

hardy sedge Oct 12, 2023, 12:44 PM

#

paymentsheet

austere shadow Oct 12, 2023, 12:44 PM

#

Got it, so you are building a native iOS application?

hardy sedge Oct 12, 2023, 12:44 PM

#

it used to work so i'm thinkin there's only 2 possibilities: 1) my backend people messed with something in the dashboard or 2) ios 17 changed some stuff

#

yes, native iOS

#

there is some certificate to be uploaded in stripe dashboard, right? for apple pay? maybe that expired? where do i get that from?

austere shadow Oct 12, 2023, 12:47 PM

#

First, can you share more information about the actual issue? Like what happens on your device exactly, do you see any error? Feel free to share screenshots.
Also can you check your backend logs for any errors related to this, and copy-paste them here?

sharp bisonBOT Oct 12, 2023, 12:47 PM

#

hardy sedge Oct 12, 2023, 12:49 PM

#

i just noticed this is nil, perhaps it's an issue

austere shadow Oct 12, 2023, 12:49 PM

#

Before trying to solve the issue, can you share information about the issue itself as mentioned above?

hardy sedge Oct 12, 2023, 12:50 PM

#

what happens is this. i create the payment sheet, everything is fine, stripe payment sheet opens fine, the price is ok, information presented is ok. i press "Pay" apple button, paymentsheet hides and half a second later it comes back without anything having changed

#

when i say hides i mean it slides towards the bottm of the screen, out of the screen and then pops back up

austere shadow Oct 12, 2023, 12:51 PM

#

Got it. And can you check your logs for any errors related to this, and copy-paste them here?

hardy sedge Oct 12, 2023, 12:51 PM

#

i can't right now

#

i don't have access to the backend

#

where would i locate them?

austere shadow Oct 12, 2023, 12:54 PM

#

I mean trying this in Xcode to see the actual error message generated by the PaymentSheet or Apple Pay.

hardy sedge Oct 12, 2023, 1:26 PM

#

i don't see any error generated by paymentsheet or applepay

midnight perch Oct 12, 2023, 1:29 PM

#

👋 stepping in and catching up

#

Okay to me this does sound like a certificate issue

hardy sedge Oct 12, 2023, 1:32 PM

#

how do i refresh it?

midnight perch Oct 12, 2023, 1:32 PM

#

https://stripe.com/docs/apple-pay/best-practices#apple-pay-certificate-renewal

#

Can you check on whether you have received any notices about your expiring?

#

Actually

#

Go to your Dashboard at: https://dashboard.stripe.com/settings/payments/apple_pay

#

And that should note when it expires

hardy sedge Oct 12, 2023, 1:38 PM

#

it's not expired

midnight perch Oct 12, 2023, 1:39 PM

#

Hmmm

#

And no error at all huh

#

Then that sounds to me like there is an issue with Apple here as when you click the button you are basically communicating with them at that point and it seems whatever error is happening is getting swallowed. You may need to reach out to them about your dev account.

hardy sedge Oct 12, 2023, 1:45 PM

#

how can i see some logs or something on the device?

midnight perch Oct 12, 2023, 1:46 PM

#

The device should be hooked up to Xcode and you would see the logs in Xcode

sharp bisonBOT Oct 12, 2023, 2:00 PM

#

#.lonestarx