#daisdead

1 messages · Page 1 of 1 (latest)

dim dirgeBOT
compact rapids
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Hello!

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Here's an event ID of what I'm looking to learn about: evt_1Ne1HhD0tZaJVqhDo5rkCMqD

tiny tundra
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hey there sorry i missed responding here, taking a look at this event

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Yes, in this case it happened because you created this subscription with a trial period (for 14 days) with the setting to pause the subscription at the end of the trial is no payment method is set up to pay the invoice after the trial

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trial_settings: {
    end_behavior: {
      missing_payment_method: "pause",
    },
  },
compact rapids
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I see!

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Thank you!

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This was initially alarming but it seems the creation of this subscription itself was outside of normal procedure

tiny tundra
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If that's not your normal subscription creation flow, then yea possibly! But this is normal expected behaviour based on how this was created.

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Let me know if you ahve any other questions 🙂