#sweetpotato8776
midnight eagle
marsh atlas
Hi there!
How are you accepting payments? Checkout Session, Payment Element, something else?
marsh atlas
Then Googole Pay should work directly, assuming you are using Google Chrome and they you have a card saved in your google wallet.
marsh atlas
We don't support India for Google Pay.
Do you have a url you can share were I can try to reproduce the issue?
left barn
It is impossible to provide because it is an internal network..ㅠ
marsh atlas
Got it. The most common issue is that there's is no card saved in https://pay.google.com/ so can you double check this?
left barn
i have card...
marsh atlas
If you visit that page, what button do you see at the very top? https://stripe.com/docs/stripe-js/elements/payment-request-button
marsh atlas
Interesting, there is Google Pay here. Can you share your code to create the Payment Element? Also a PaymentIntent ID (pi_xxx) with this issue?
marsh atlas
Also a PaymentIntent ID (pi_xxx) with this issue?
marsh atlas
I need the PaymentIntent ID (pi_xxxx)
left barn
but
When drawing an element on the screen, paymentintents are not created.
paymentintent will create when you press the button.
ivory fjord
do you have a link to the page where you're testing this so I can have a look in my own browser?
left barn
It is impossible to provide because it is an internal network.
ivory fjord
fair enough. So next question, is that page hosted on https:// ?
left barn
yes. i use ngrok
I found it while testing and it appears because the Chrome browser language setting is set to english.
ivory fjord
FWIW there was an outage(on Google's side) of Google Pay yesterday(we reported on it in https://status.stripe.com/) so maybe your browser or Google account is still affected. So I'd try other browsers/closing and restarting Chrome, trying a different Chrome profile and things
left barn
Do you know anything?
ivory fjord
how can I help?
my guess is this is something local to your environment or on Google's side. If I could see your page in my browser I'd let you know if it works for me, so then you would know it will work for real customers. Without that, it's hard for us to say much. Stripe mostly just calls a function in Chrome that reports if Google Pay is available, and there are many things on Google's side that we don't have visibility into.
Ultimately I'd ask other people in your company to try the page and see if it works for them, and if when you go live you are getting reports of customers not seeing Google Pay when you think they should, we can try to look. I don't see anything in the code/information you provided that would explain Google Pay not appearing, so the next step here is for us to attempt to replicate the problem on your own page, and go from there.