#gilson6429
gleaming ginkgo
viscid trout
hello, does this occur sporadically? Or there's any trend that you happen to spot?
amber cipher
yeap
sporadic
sometimes for the balance
sometimes for the get stripe customer
sometimes for listing the payment methods from the stripe customer
I am using the python stripe 2.41
viscid trout
hrm, if it's sporadic it's going to be a bit difficult to narrow down the issue. I would start with trying to identify if the requests that have the APIConnectionError are only from a specific IP from your server. If this occurs for a sustained period of time, you can try running https://github.com/stripe/stripe-reachability and reach out to us with the results
amber cipher
sorry Alex, that is not locally, that it is on my production server
viscid trout
yep i understand, it'll still be the same steps though
amber cipher
we process like 1k..2k daily payments, but very few of the stripe api are returing this, is that rate limits?
viscid trout
no, rate limits will return a 429 error code : https://stripe.com/docs/rate-limits
