#roger-connect-sct

1 messages · Page 1 of 1 (latest)

gray atlasBOT
deep hearth
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Or, should we transfer in HK dollar to their stripe account? Then, when they payout, they convert the currency by themselves?

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And another question is, is there any problem in this situation, such as cross border transfer?

terse violet
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If you charge in HKD with Separate Charges and Transfers then you will hold HKD in the platform

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Then you transfer HKD and it will convert to JPY

deep hearth
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Can I choose not to convert the currency?

terse violet
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no

deep hearth
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we're using on_behalf_of

terse violet
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Why are you using Separate Charges and Transfers in that case instead of a normal Destination Charge?

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roger-connect-sct

deep hearth
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Because our platform is a C2C platform, we will give the customer coupons, such like a seller upload a products in $1000, after coupons discoount will be $700, but we need to give the seller $900

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In this case, we need to use sc&t

terse violet
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I mean not really. You can use a normal Destination Charge for $700 and then separately transfer the extra amount

deep hearth
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and our pre-sales recommend us using sc&t too....

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Previosly, we just want to use destination charge, and it would be easier...

terse violet
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I would use a Destination Charge + an extra Transfer for the amount diff personally if I was building this

deep hearth
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that's cool, but we've already finished the intergration last week

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What should I do if we use sc&t to handle the cross border connect account issue?

terse violet
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I don't really get the question I'm sorry. The thread started with something quite different, no you mention OBO and something else. What's your real question?

deep hearth
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Ok, let me explain

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our platform is a C2C EC, just like shopee or carousell.

terse violet
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Let's ignore all of that please

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What's your exact question in one sentence. Because if it's about cross-region limitations then I can't help with this

deep hearth
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If our platform stripe account is in hongkong region, then if a japan region apply stripe connect account. We cannot transfer to them?

terse violet
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I don't know that part, you'd ask our support team for that kind of question (or try it in Test mode)