mentijm | Stripe Developers | Page 1

ember furnaceBOT Oct 10, 2023, 9:23 AM

#

haughty orchid Oct 10, 2023, 9:23 AM

#

Hi there!

#

Not sure, let me try to reproduce this on my end.

cursive spruce Oct 10, 2023, 9:24 AM

#

Hey Soma! Thank you

haughty orchid Oct 10, 2023, 9:26 AM

#

On my end I do see a customer.updated event with the currency set.

#

Can you share the Subscription ID (sub_xxx)?

cursive spruce Oct 10, 2023, 9:30 AM

#

sub_1NzcCXLLAsLlRiDekwTXMRSW

haughty orchid Oct 10, 2023, 9:33 AM

#

Thanks! Give me a few minutes to look into this.

cursive spruce Oct 10, 2023, 9:40 AM

#

Yes

haughty orchid Oct 10, 2023, 9:44 AM

#

That's odd. And if you try again with a new customer and a new subscription, what happens? You still don't get the customer.udpated event?

cursive spruce Oct 10, 2023, 9:50 AM

#

Tried 3 times

haughty orchid Oct 10, 2023, 9:50 AM

#

And you never got customer.udpated for the currency?

cursive spruce Oct 10, 2023, 9:50 AM

#

Ni

#

No

haughty orchid Oct 10, 2023, 10:06 AM

#

Let me run some tests.

ember furnaceBOT Oct 10, 2023, 10:23 AM

#

nocturne pilot Oct 10, 2023, 10:48 AM

#

Hey, checking in here.
This issue will require an in-depth investigation from our team in order to figure out the root cause. Can we ask that you write in to us via https://support.stripe.com/contact, providing as much detail and context as possible (you can also reference this thread).
Also, you can check the 'developer' box when writing in it will come straight to our team.

cursive spruce Oct 10, 2023, 11:08 AM

#

Hey! Yes, sure will

#mentijm