thiago-brazil-currency | Stripe Developers | Page 1

white kernelBOT Oct 9, 2023, 4:38 PM

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stiff locust Oct 9, 2023, 4:38 PM

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HI 👋

Do you have a question about Stripe APIs?

sturdy ledge Oct 9, 2023, 4:42 PM

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Yes please...

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Sorry...

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Yes, pls. I tried a lot of credit cards in production mode, but I always got "your card has been declined". Could you help me please?

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My card is verified but payment is always declined.

stiff locust Oct 9, 2023, 4:47 PM

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Can you share the Payment Intent ID for this? it will start pi_

sturdy ledge Oct 9, 2023, 4:47 PM

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ok

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in_1NzMJXBnEqWN7v4Zra4bhu0p

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Sorry, this is the right: pi_3NzMJYBnEqWN7v4Z0J5sGJfS

stiff locust Oct 9, 2023, 4:54 PM

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Okay, taking a look

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HEre is the error message I am seeing : "Your card is not supported for this currency. You can only charge Brazilian cards in BRL in Brazil"

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Since the amount is in USD you need to use a non-Brazillian card

sturdy ledge Oct 9, 2023, 4:57 PM

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Is there no way to charge in dollars?

stiff locust Oct 9, 2023, 4:58 PM

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Not using those credit cards

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You need to either use a non-Brazillian credit card or create charges in BRL

sturdy ledge Oct 9, 2023, 5:02 PM

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I have an account in OpenAI and they uses stripe payment too, but the charges are all in dollars on my card, look at this:

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I used the same credit card to pay this invoice.

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do you know why openAI can charge me in dollars and I can't charge my clients in dollars?

stiff locust Oct 9, 2023, 5:07 PM

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No, unfortunately I do not.

white kernelBOT Oct 9, 2023, 5:09 PM

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autumn gorge Oct 9, 2023, 5:15 PM

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@sturdy ledge it's a limitation in Brazil, it's documented in details here: https://stripe.com/docs/currencies?presentment-currency=BR

#thiago-brazil-currency