itzskyline. | Stripe Developers | Page 1

floral pivotBOT Oct 9, 2023, 2:44 PM

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desert marsh Oct 9, 2023, 2:44 PM

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What sort of error are you getting?

viral fable Oct 9, 2023, 2:44 PM

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Hello, basically no error, i'm beeing redirected to my website homepage instead of checkout.stripe session

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I tried to update api files since my old webhook was 2020 version

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But seems like nothing changes

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If i revert to previous keys it works again

desert marsh Oct 9, 2023, 2:46 PM

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there must be some sort of error on your server-side code, you'd want to check your logs

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What does your client-side code do when checkout session creation request fails?

viral fable Oct 9, 2023, 2:47 PM

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It redirects me to home page

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But i mean i am not touching any code, i'm just swapping the new keys and webhook

desert marsh Oct 9, 2023, 2:48 PM

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When you say change API keys, do these belong to the same account?

viral fable Oct 9, 2023, 2:49 PM

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Yes but to a different dashboard

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As i had to create and verify another dashboard cause i mooved my business in another country

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Everything is verified on the new dashboard since weeks, so they should work

desert marsh Oct 9, 2023, 2:51 PM

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when you say new dashboard, what does that mean?

viral fable Oct 9, 2023, 2:51 PM

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Stripe Dashboard

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Old one was AMS, new one is SocialGrow

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So i switched keys from AMS to SocialGrow ones, webhook also.

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When i set AMS keys and Webhook it goes to checkout, when i set SocialGrow keys and Webhook is not going to checkout

desert marsh Oct 9, 2023, 2:53 PM

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That's a new account, it is possible that the new account has a different API version

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hence, check your server logs

viral fable Oct 9, 2023, 2:54 PM

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This was old api version

desert marsh Oct 9, 2023, 2:54 PM

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You can also check API request log on the new account
https://support.stripe.com/questions/finding-the-id-for-an-api-request

viral fable Oct 9, 2023, 2:54 PM

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This is new version

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But i have no option to downgrade my new webhook to 2020 api version

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i can see this

desert marsh Oct 9, 2023, 3:00 PM

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So that's why you're being redirected to your home page since Checkout Session creation request is failing

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Due to the differences between API versions

viral fable Oct 9, 2023, 3:01 PM

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Is not possible to set old api version on new webhook?

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Since this is the oldest version i can see in the option in the new Dashboard

desert marsh Oct 9, 2023, 3:02 PM

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You'd need to talk to our support team to downgrade to an older API version

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The new accounts are created on the newest API version by default

viral fable Oct 9, 2023, 3:03 PM

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Ok, one question, chat and phone support is not avaiable? since i really can't see them since months

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I was able to request calls before, with mail i should wait 1 day at least to get a response

desert marsh Oct 9, 2023, 3:04 PM

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Not sure, our team won't know much about it. If you're logged in to a stripe account then you should see those options as far as I know

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