#ferencjuhasz_23650

1 messages · Page 1 of 1 (latest)

fleet canopyBOT
past elbow
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👋 happy to help

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there's no way to set a trial on a price but not the other

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the trial is on the unmetered one?

graceful ginkgo
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yes, it would be on an unmetered price

past elbow
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does your metered price have a flat rate?

graceful ginkgo
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Uhm, it's a graduated price where the first X is free, then the others have a fee per unit. I'm not sure if that answers the question.

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it looks like this

past elbow
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ok since there's no flat fee

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I think it's safe to put the trial on the subscription itself

graceful ginkgo
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but we want to charge for usage above 4 in this example. if I understand correctly the free trial would prevent that, isn't it?

past elbow
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AFAIK the usage records are not tied with the trial, only the flat fee is

graceful ginkgo
past elbow
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is the trial a whole billing cycle? (e.g. a whole month for a monthly subscription)

graceful ginkgo
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yes, I mean it would be 30 days which is not always a whole month...

past elbow
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it's better to give a full billing cycle trial instead of number of days

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otherwise there would be potential prorations to account for

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ok so to go back to the original ask

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you're right the usage accrued doesn't count during the trial

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so it's better to have 2 different subscriptions in that case

graceful ginkgo
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understood, thank you