#irene_92049
pseudo isle
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Hello! You can find our test Payment Method info here: https://stripe.com/docs/testing
There's a section for declined payments: https://stripe.com/docs/testing#declined-payments
dense dune
Yes, I've seen the page, but all of them are declined when the backend confirms the payment intent. not when users write the credit card information
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Yep, that's expected. What specific error are you trying to generate?
Maybe you want to try specifying a card number that doesn't pass the luhn check? Or maybe try specifying an expiration date in the past?
More info on the luhn check: https://en.wikipedia.org/wiki/Luhn_algorithm
dense dune
this error
user wrote the cretic card information and when the code used the "createPaymentMethod" stripe returned that error
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The first test card number in the section I pointed you to will produce a generic_decline:
dense dune
but, i used that, and it is acepted by createPaymentMethod and it is declined in the backend
not in frontend
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Can you give me the request ID showing the generic_decline in your screenshot? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
I'm wondering if it was perhaps declined because the card was on a blocklist.
dense dune
yes, one second
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Maybe try adding the card details to one of the block lists here? https://dashboard.stripe.com/test/settings/radar/lists
Like the fingerprint from one of our test cards?
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Looking, hang on...
dense dune
and, im trying to generate the error in my local using the test payments. but, it would be great if you can see if that customer is now in blocklist. because he has been a client per years. and now his credit card is not acepted by stripe
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Yeah, looks like this card is on a blocklist.
dense dune
do you prodive me information why it is and how we can remove it from that block list?
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No, I can't help further with this here unfortunately, but Stripe support should be able to assist you from here: https://support.stripe.com/contact/email
Make sure you give them that request ID when you write in.
dense dune
thank you!